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Frequently Asked Questions

 

What is your shipping Policy?

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. Shipping prices will be displayed in the shopping cart

 

What is your Policy on Returns/Exchanges/Refunds? 

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact Brent@brentfraserphotography.com with your order number and we will take care of getting you a replacement.

How can I keep up with your new work?

Sign up for my newsletter to receive information about new images, discount sales, special events and announcements. Also, follow me on Facebook and Instagram at the links below.

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This website provides a secure checkout with SSL encryption.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

HERE'S 20% OFF YOUR FIRST ORDER!

Plus exclusive access to new releases and VIP discounts.

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